We're sorry to hear that you want to cancel your subscription. We strive to provide the best service, and if there's anything you think we can improve on or offer more help with, our Customer Care team would love to hear about it.
To cancel your subscription head to the Subscription page and select 'Chat with us' in the Your Deliveries panel. Buddy, our AI assistant, will appear. Type in Cancel Subscription and Buddy will guide you through the process. Please note, if a payment has been taken, cancelling your subscription will not cancel your upcoming delivery.
Our Customer Care team can also chat through the possible options that can make keeping your subscription more manageable. The team can be contacted via live chat (10 to 5, Monday to Friday) at 01738 505031 or hello@bellaandduke.com. Open times are Mon - Fri: 0900 - 18.00 + Sat: 09.00 - 17.00.
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