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  1. Bella & Duke Customer Portal
  2. General Help
  3. Get Started

Get Started

  • Can the food be stored in the cupboard?
  • Can I cook the food?
  • How can I quickly defrost the food?
  • What is in the dog welcome pack?
  • What is in the cat welcome pack?
  • Can I add treats and extras to my first delivery?
  • Do you offer support for raw feeding?
  • A storage box came with my first delivery, what do I do with it?
  • Do you have advice for first time raw feeders?
  • I’ve never fed raw before? Are there any safety precautions I need to be aware of?
  • Where do I find out about the ingredients in your meals?
  • What does the food amount mean?
  • Do I need to do anything to get my next delivery?
  • What should I serve the food on?
  • How do I prepare the food?
  • Do I cook the food?
  • How do I store the food?
  • I have questions, who do I contact?
  • I've signed up, when will my first delivery come?

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