Subscription
- If I pause my subscription, will my new customer discounts still apply?
- How do I order the limited edition meal?
- I want to restart my subscription. Do you have any discounts?
- Does my order automatically renew?
- How do I activate my account?
- Can I choose the box size and delivery frequency that I want?
- Can I change my box size to a weight I want?
- Can I cancel my food subscription but still receive treats or snacks?
- Where do I find my pet's portion size?
- How do I restart my subscription?
- How do I cancel my subscription for one pet but keep it active for others?
- How can I pause my subscription?
- How much notice do I need to give to cancel my subscription?
- I’m trying to create an account, but it says I already have one. What should I do?
- Can I return the food?
- How much does a box cost?
- How many days does an order last?
- Credit has not been used against my payment
- I have multiple pets on my subscription, but only want food for one. What do I do?
- How do I know if my subscription is not active?
- How do subscription plans work?
- I want to close my account.
- I can't see the discount applied to my next order?
- How are discounts applied?
- Can I change my dog's range?
- I've been charged twice.
- Can I remove a pet from my subscription?
- Can I add a pet to my subscription?
- Is my information deleted when I cancel my subscription?
- How do I manage my subscription?