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  1. Bella & Duke Customer Portal
  2. General Help
  3. Subscription

Subscription

  • How do I restart my subscription?
  • How do I cancel my subscription for one pet but keep it active for others?
  • How can I pause my subscription?
  • How much notice do I need to give to cancel my subscription?
  • I’m trying to create an account, but it says I already have one. What should I do?
  • Can I return the food?
  • How much does a box cost?
  • How many days does an order last?
  • I've received an email to reactivate my subscription. What do I do?
  • Credit has not been used against my payment
  • I have multiple pets on my subscription, but only want food for one. What do I do?
  • How do I know if my subscription is not active?
  • How do subscription plans work?
  • I want to close my account.
  • I can't see the discount applied to my next order?
  • How are discounts applied?
  • Can I change my dog's range?
  • I've been charged twice.
  • Can I remove a pet from my subscription?
  • Can I add a pet to my subscription?
  • Is my information deleted when I cancel my subscription?
  • How do I manage my subscription?
  • How does your subscription work?
  • Can I place an order without resuming my susbscription?

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